News Service innovation for long-term partnership
Für den Bereich weiße Ware, Maschinenbau, Anlagenbau oder auch für den Automotive Bereich produziert die Firma RYBU GmbH unter anderem auf Bystronic Maschinen diverse Blechteile mit einem Schwerpunkt auf der Herstellung von präzisen Feinblechteilen.
RYBU GmbH produces various sheet metal parts on Bystronic machines for machinery and plant engineering as well as the automotive sector, with a focus on the production of precise thin sheet metal parts.
Gerhard Christian Burow, managing director and owner of RYBU GmbH, emphasizes the importance of the choice of machines:
“Only the right machines enable us to deliver products to our customers on time.”
Since 2015, Mr. Burow has trusted Bystronic as a reliable partner. Above all, the fast provision of service in the event of a fault is essential for smooth production. Therefore, the Bystronic Service Team works continuously on new solutions to guarantee a successful service partnership and ensure customer satisfaction.
The Service Manager Technical Support – Hotline, Michael Kost, presents just one of the latest service initiatives with the 360° Advisor. By using this tool, the Bystronic service technicians are enabled to evaluate the condition of the machines during on-site visits. Our customers receive direct feedback regarding the condition of the machine in the form of a report and, if necessary, can initiate preventive measures themselves so that the Bystronic machines remain reliable and continue to produce reliably.